Tag Archives: Chairman’s Award

Unexpected roadside assistance in Dallas

Unexpected roadside assistance in Dallas

Picture yourself on the way to work, stranded on the side of a busy highway during the peak of rush hour. It’s hot, you’re late and your car won’t start. Rick Griffin, a Call Center Associate at BMW of Dallas witnessed this first hand and treated it as an opportunity to help out a stranger.

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Sales associate flies, taxis and drives to deliver car

Sales associate flies, taxis and drives to deliver car

When it’s time to buy a car, most people take advantage of the convenience of their local automotive dealership: You show up, take a few test drives, pick your next ride and drive away. But for one AutoNation customer, the delivery process wasn’t as simple.

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General manager digs customers out of blizzard

General manager digs customers out of blizzard

This post is part of an ongoing series that highlights our associates who have gone above and beyond to deliver memorable customer experiences. Read more about our quarterly Chairman’s Award. Unless you’re like us and live in a state that …

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Around-the-clock service in Austin

Around-the-clock service in Austin

This post is part of an ongoing series that highlights our associates who have gone above and beyond to deliver memorable customer experiences. Read more about our quarterly Chairman’s Award. In Austin, Texas, Charles Reed has been a part of …

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Building long, meaningful customer relationships

Building long, meaningful customer relationships

Brad Drake has been a Maroone Chevrolet Fort Lauderdale salesperson for over 30 years. During that time Brad has worked hard to build close relationships with his customers. One customer had been particularly loyal to Brad and Maroone Chevrolet Fort Lauderdale, so much that he and his family had bought every car for the past 30 years from Brad.

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Chairman’s Award: The best of the best

Chairman’s Award: The best of the best

A general manager shovels stranded customers out of snow-blocked roadways. A salesman gives a touching eulogy at a life-long customer’s funeral. A consultant drives two hours to personally deliver a newly purchased vehicle. These are not the average stories you …

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Making customer dreams a reality

Making customer dreams a reality

This post is part of an ongoing series that highlights our associates who have gone above and beyond to deliver memorable customer experiences. Read more about our quarterly Chairman’s Award. Alan Sanfilippo is a leasing manager at Maroone Ford of Delray …

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