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Tag Archives: Employees
Community Star: BMW Tucson customers help food bank
Photo By AutoNation
BMW Tucson Service Valet Robert Higbee, General Manager Michael Famiglietti and Service Valet Jason Nolasco
Each quarter, AutoNation selects associates who have demonstrated an above and beyond desire to help those less fortunate in the communities we serve. In their honor, we will donate either $500 for individual efforts or $1,000 for team efforts to …
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Tagged charity, community, Community Food Bank, Community Star, Employees, Kristi's Kids, KVOA, philanthropy
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2011: A year to be thankful
Photo By Jackie Kever
Creative Commons photo via Flickr.
As 2011 winds down, AutoNation would like to take this opportunity to express our thanks. Customers and associates First and foremost, we’d like to give thanks to all of our customers and associates. To our customers: We know you had …
Read MoreService advisor or emergency responder?
Most of us have been there. It happens so quickly we often don’t realize we’ve been in a car accident until the car comes to a complete stop. Who do you turn to for help? 9-1-1, right? Of course, unless your service advisor at your last maintenance appointment made such an impression that you call him first.
Read MoreService technician or star?
This post is part of an ongoing series that highlights our associates who have gone above and beyond to deliver memorable customer experiences. Read more about our quarterly Chairman’s Award. There is no red carpet, fancy catering tables or paparazzi …
Read MoreCreating customers for life
Myth or reality: A car salesman sends a customer to a competing dealership so that the customer can get exactly what they want. At Maroone Ford of Fort Lauderdale, Jim Voigt has been proving that it’s not a myth at all. Kind, helpful and honest people exist in the car industry and we’re proud to have him as a part of the AutoNation family.
Read MoreUnexpected roadside assistance in Dallas
Picture yourself on the way to work, stranded on the side of a busy highway during the peak of rush hour. It’s hot, you’re late and your car won’t start. Rick Griffin, a Call Center Associate at BMW of Dallas witnessed this first hand and treated it as an opportunity to help out a stranger.
Read MoreSales associate flies, taxis and drives to deliver car
When it’s time to buy a car, most people take advantage of the convenience of their local automotive dealership: You show up, take a few test drives, pick your next ride and drive away. But for one AutoNation customer, the delivery process wasn’t as simple.
Read MoreGeneral manager digs customers out of blizzard
This post is part of an ongoing series that highlights our associates who have gone above and beyond to deliver memorable customer experiences. Read more about our quarterly Chairman’s Award. Unless you’re like us and live in a state that …
Read MoreAround-the-clock service in Austin
This post is part of an ongoing series that highlights our associates who have gone above and beyond to deliver memorable customer experiences. Read more about our quarterly Chairman’s Award. In Austin, Texas, Charles Reed has been a part of …
Read MoreBuilding long, meaningful customer relationships
Brad Drake has been a Maroone Chevrolet Fort Lauderdale salesperson for over 30 years. During that time Brad has worked hard to build close relationships with his customers. One customer had been particularly loyal to Brad and Maroone Chevrolet Fort Lauderdale, so much that he and his family had bought every car for the past 30 years from Brad.
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